Returns & Exchanges

Due to the perishable nature of our single-origin spices and pantry staples, we cannot accept physical returns, but we are committed to ensuring you love every flavor. If your order arrives damaged or doesn't meet our quality standards, please reach out within 30 days for a full refund or replacement.

Return Process

• 1.
  Inspect Your Spices

  Upon arrival, please check your jars for any cracks or broken seals to ensure the freshest quality possible.

• 2.
  Contact Our Team

  Email our Diaspora Co. support team with your order number and a brief description of the issue you encountered.

• 3.
  Provide Documentation

  For damaged items, please include a clear photograph of the product and packaging so we can improve our transit methods.

• 4.
  Resolution

  Once reviewed, we will issue a credit to your original payment method or ship out a fresh replacement at no extra cost to you.